Inbound, all day
24/7 coverage on the numbers we provision under your brand. No voicemail black hole.
Core product
AI Reception. She picks up. That is the job.
After hours, during lunch, in the middle of a job. Anna answers every inbound call. She qualifies, handles the questions you already answer a hundred times, and books against the live calendar. When the caller wants a person, she hands the turn back.
Qualify and FAQ
Service area, urgency, the questions on your wall. Then a book or a handoff — not a dead end.
Same brain on text
Voice and SMS are one system. If the call does not connect, she texts from the same number with the same context. Text is not an add-on.
How she talks
Turns are under two seconds. She can use humor and timing. She can stop and give you the line. The point is a conversation that holds, not a phone tree with a nicer voice.
What reception is not
It is not a chatbot window on your site. It is not a self-serve agent you prompt on a weekend. Alpine builds the agent, tunes the voice, burn-in tests, and stays on it after go-live.
FAQ
Questions operators actually ask
Straight answers. No theater.
What does AI Reception cover?
Every inbound call, 24/7. Anna answers, qualifies, handles FAQ, books the calendar when that is the job, and hands off to a human when it is not. Missed calls get a text from the same number, same context.
Does she book against our real calendar?
Yes. She books against the live calendar you give us at install. She does not invent open slots.
When does she hand off?
When the caller asks for a person, when the job is outside the play we built, or when your rules say a human should take it. She can transfer or take a message. That is part of the build, not a surprise on day one.
Next step
Bring the line that keeps rolling to voicemail.
Intake is a conversation, not a signup. We will tell you if Anna is the wrong fit.